# Contact Information

- Web page: [Contact Information](https://lumenelle.uk/policies/contact-information)

## Business Details

Trading as: Lumenelle \
\- Business owner: H. Kutsyn\
\- Email: hello@lumenelle.uk\
\- Business hours: Monday to Friday, 10:00 to 17:00 GMT\
\- Trading address: Lumenelle, suite #686, 124 City Road, London, EC1V 2NX

## Customer Service

For any queries regarding orders, returns, or general information:\
\- Email: hello@lumenelle.uk\
\- Response Time: Within 24 hours during business days\
\- Business Hours: Monday to Friday, 10:00 to 17:00 GMT

Last Updated: 26th August 2026